Frequently Asked Questions

Your Questions, Clearly Answered – Expert Solutions for All Your Glass Needs

At South Town Glass, we know that glass-related projects and repairs can raise a lot of questions. To assist you, we've put together a list of frequently asked questions along with detailed answers. If you have any additional inquiries or need immediate assistance, please don't hesitate to contact us at (503) 212-6723.

What types of glass services do you offer?

We offer a wide range of glass services, including high-end shower enclosures, custom mirrors, glass railings, windows and glass doors for residential clients, as well as storefront glazing systems, glass door repairs and installations, and heavy glass installations for commercial clients. Additionally, we provide curtain wall systems, storefronts, glass door systems, heavy glass railings, and sunshades for commercial contracts.

How long has South Town Glass been in business?

South Town Glass has been proudly serving the Willamette Valley and the greater Pacific Northwest since 1980.

Are you certified and insured?

Yes, we are fully insured and hold several certifications, including WBE status in Oregon and NACC accreditation. We also have union partnerships with an apprentice program and are members of the Salem Chamber of Commerce.

How do I get a quote for my project?

To get a quote, you can contact us via phone, email, or our online form. We will schedule a consultation to discuss your needs and provide a detailed, transparent quote tailored to your project.

What is the process for scheduling a service call?

To get a quote, you can Schedule A Call. We will arrange a convenient time for our team to visit your location and provide the necessary services.

What areas do you serve?

We serve Salem, Newberg, and Redmond, Oregon, as well as the surrounding areas in the Pacific Northwest and the Willamette Valley.

Do you provide emergency services?

Yes, we offer emergency glass repair services to ensure that your needs are met promptly and efficiently.

What types of materials do you use?

We use only the highest quality materials for all our projects, ensuring durability, safety, and aesthetic appeal. Our glass and hardware are sourced from trusted suppliers to guarantee the best results.

Can you help with custom glass projects?

Absolutely! We specialize in custom glass solutions for both residential and commercial clients. Our team will work with you to design and install a custom glass project that meets your specific needs and preferences.

How can I maintain my glass installations?

We recommend regular cleaning with non-abrasive glass cleaners and a soft cloth. For specific maintenance tips related to your installation, our team will provide detailed instructions during the project completion.

Do you offer warranties on your work?

Yes, we stand behind the quality of our work and offer warranties on our installations. The specifics of the warranty will depend on the type of project and materials used. Please contact us for more details.

Can you provide references from past projects?

Yes, we can provide references from our many satisfied customers. We are proud of our work and happy to share our portfolio and testimonials.

What is your approach to safety during installations?

Safety is our top priority. Our team follows strict safety protocols and guidelines to ensure the well-being of both our employees and customers. We are fully insured and certified, including NACC accreditation, which underscores our commitment to safety and quality.

How do you handle large commercial projects?

We have extensive experience with large commercial projects and a dedicated team to manage every aspect, from initial design to final installation. Our project managers ensure that all work is completed on time, within budget, and to the highest standards.

Are your employees trained and certified?

Yes, all our employees are highly trained and certified. We invest in continuous training and education to ensure our team is up-to-date with the latest industry standards and practices.

Clear Solutions in 3 Easy Steps

Schedule A Call

Schedule a call to discuss your glass needs.

Get A Quote

We’ll provide a detailed and transparent quote tailored to your project.

Enjoy Quality Results

Our skilled team will ensure a seamless installation or repair, leaving you with top-quality glass work.

Let's Talk About Your Glass Needs

Ready to enhance your space with the best in glass work? Contact South Town Glass today to get started. Our team is here to provide you with a free consultation and detailed quote for your project. Don't settle for anything less than the best.

Enjoy Quality Results today with South Town Glass.

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South Town Glass


Salem, OR 97302

Text or Call:

(503) 212-6723

Glass Shop

Residential Glass, Windows, Showers, Glass Repairs, Commercial Glass, Glazing, Contract Commercial Services

License: CCB# 104334

South Town Glass

(154 reviews)

2324 12th St SE
Salem, Oregon 97302
(503) 581-5001

Areas served:

Salem, Newberg, Redmond,
Willamette Valley and Pacific Northwest

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